2022 INC5000 #168 | 2021 INC5000 #121 | 2020 INC5000 #473
2021 Financial Times #82 | 2023 INC200 Female Founders
What drives consumers to comparison shop?
Consumer confusion related to mass volume and deceptive marketing practices has caused an overwhelming instance of churn among Medicare, ACA and Debt/Financial markets.
Our Retention Program helps our Clients identify and capture their customers when they are "in-market" for a new plan. With the emergence of more competitors in the digital and traditional marketing spaces, as well as a preference by consumers to have a more engaged, comparison shopping experience, Carrier clients are experiencing a higher churn rate than ever before.
How Digital Thrive helps clients acquire and retain customers
Leveraging our proprietary technology, we built a real-time API integration enabling clients to take a “first look” at a consumer as they come through our funnel. If that consumer is identified as a current customer, we route that customer to our Clients' Retention Department, instead of to one of their competitors.
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